The Route To Greater Products For Customers

May 22, 2017

One of the parts of running pretty much any business which you need to think about carefully is the product you are actually selling. Depending on your model, you might sell many products, or you might just focus on one or two. But whether you have a whole range of goods to sell, or you only have one, you still need to give them as much focus as you possibly can. The product is what actually ends up in the customers’ hands, and as such is one of the most vital parts of keeping them happy. In this post, we are going to look at how you might expect to produce products which are top quality every time, so that your customer knows they can always expect the very best from your business.
Design
One of the earliest, and most important, stages of product development is the actual design. Here, you have the opportunity to create your product, to make it exactly what you want it to be. You should bear in mind the needs and wants of your customers at this point, as well as what it is that you are actually trying to achieve yourself. If you have feedback from previous versions of the product, or similar products, then you will definitely want to ensure that you use that as you design. Above all, make sure that the design process is one of free-flowing ideas. This way, you are more likely to end up with the best solution for whatever it is you are trying to solve.
 
Packaging
For many businesses, the packaging of a product tends to be something of an afterthought. But the fact is that the best examples are often those which are designed in tandem with the design of the product itself. If you are thinking about your packaging from an early start, then you will find that both it and the quality of the product improve massively. The packaging should be practical for the product – so that means if you are making toffees or sweets, use bespoke pouches, while if you are making fruit juice, use a carton. It should also have some kind of unique branding associated with it, so that customers are more likely to actually pick it up off the shelf. As long as you get the packaging right, you might be surprised at how effectively you can begin selling your new product.
Testing
Before you put it out for sale, however, you do need to spend some time thinking about how well the product works. All products need to go through a rigorous process of testing and re-testing, otherwise you never really know if you are going to be serving the function you want to serve. You should test your products internally within the business, first and foremost, and then send them out to focus groups to be tested by the actual public. Do that, and do it throughout, and you will be much more likely to produce the kind of products that your customers really want to see.

Mark Asquith

That British podcast guy, Mark is co-founder of Captivate.fm, the world's only growth-oriented podcast host. A Harvard, TEDx, Podcast Movement and Podfest speaker (amongst many more!), he's a wildly approachable Brit and Star Wars/DC Comics geek.

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