Make Selling your Products Online a Breeze with These Top Steps

October 16, 2019

The world of ecommerce is expanding more and more by the year. The problem is that there is now more competition than ever and if you are not careful then you may find that you and your business end up missing out.

Establish a Strategy

If you want to sell online, then you have to work out what your strategy is. You also need to make sure that you stick to it as much as possible. If you just don’t know where to start, then think about the products you are going to stock. Are you going to be a specialist in a single thing, or do you want to try and stock a huge range of goods instead?

Cross-DeviceConsumers don’t think that browsing on the internet via their mobile phone is any different to using their tablet or even their laptop. If you want to make sure that you are doing the best for your business then you have to make sure that you provide the right customer service, while also making sure that you are working across multiple platforms.

Choose the Right Software

There are so many website options that you can choose from. For this reason, you have to make sure that you are picking the right one for your business. You also need to work out how you are going to accept online payments. A lot of businesses choose to start out with an off-the-shelf template such as Shopify or even BigCommerce. The best thing about these systems is that they will take care of everything you need quickly and efficiently. This ultimately gives you more time to focus on your market and fulfilling their needs.

Logistics

Another thing that you have to do is focus on your business logistics. How are you going to get your products to your customers? Are you going to take out truck loans and provide your customers with their own delivery drivers? Or are you going to outsource? By working all of this information out, you can then make the most out of your service and you can also give your customers the support they need.

Create a Fantastic Delivery Experience

If you get your delivery strategy solid, then there’s a high chance that you will increase the conversion rate on your site by a huge amount. Your delivery strategy will cover everything from the price that you charge to the services that you offer. If you want to really help your customers, then you need to focus on offering them plenty of options. This could include 24-hour delivery or it could even mean that you have them pick up the product themselves from a click and collect location. Either way, it doesn’t really matter what you do, as long as you make sure that you are able to give them a certain degree of flexibility. Sure, offering a single delivery option may be convenient for you but if you are not careful then it could end up working against your business.

Mark Asquith

That British podcast guy, Mark is co-founder of Captivate.fm, the world's only growth-oriented podcast host. A Harvard, TEDx, Podcast Movement and Podfest speaker (amongst many more!), he's a wildly approachable Brit and Star Wars/DC Comics geek.

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