Defending Yourself Against Employee and Consumer Court Cases

September 10, 2018

When you run a small business, you take on a position of authority. This is great in many ways. You can decide exactly what area you want your business to specialise in, you can decide what other businesses you want to collaborate with, you get to choose your working hours, you build your own brand, and you don’t have to answer to anyone else along the way! But, with this authority and power comes a whole lot of responsibility. As soon as you start providing the public with products or services, and as soon as you start taking on staff to help you build your dreams, you become somewhat liable for their health, safety, and wellbeing (at least in regards to when they’re using your products, spending time on your commercial premises, or completing tasks on your behalf). If you fail to protect these individuals as long as they are actively engaging with your business, you could face court cases, in which you could be sued or found liable to pay out compensation. This, of course, is something that you want to avoid – not only for the sake of your finances, but for the sake of your brand’s reputation too! Here are a few steps that you can take to defend yourself against employee and consumer court cases!
Have Great Legal Help at Hand
The best way to protect yourself and your business legally is to always have great legal help at hand. Tittle Law Firm can help you with your legal needs. They will be able to familiarise you with all of the different laws that your business should abide by, ensuring that you meet all of your company’s  legal requirements. They will also be able to determine whether any claims made against you hold any genuine threat or legal standing, and will be able to advise you as to what steps you should take should any problems arise.
Prioritise Health and Safety
The most common claims made against small businesses tend to fall into the realm of health and safety law. You need to ensure that your business provides a safe environment for anyone engaging with it. There are various steps that you can take to achieve this, including fitting necessary signage around the building (wet floor signs, fire exit signs, low ceiling signs, and mind the step signs are some common options), installing appropriate fire safety equipment (fire extinguishers, smoke detectors, and sprinkler systems), and storing cleaning products or other chemicals away appropriately. You also need to train your staff, making sure that they know how to lift and move heavy objects appropriately, and that they have relevant qualifications and training if they are working with specialist machinery, food and drink, or other field-specific safety requirements.
Install CCTV
It’s always a good idea to install CCTV systems in your business. The majority of businesses use them for security’s sake, so that they can identify the cause of low stock, or identify shoplifters. However, they are also great for general surveillance. If an incident occurs, you will be able to take a look at the footage from the date and time and determine what actually happened.
Sure, there’s a whole lot to take into account when it comes to defending yourself against compensation claims and court cases. But protecting yourself and your business is more than worth the effort!

Mark Asquith

That British podcast guy, Mark is co-founder of Captivate.fm, the world's only growth-oriented podcast host. A Harvard, TEDx, Podcast Movement and Podfest speaker (amongst many more!), he's a wildly approachable Brit and Star Wars/DC Comics geek.

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