The Importance of Social Media for Your Business

May 14, 2020

We’re living in a tech age and you’re going to have to get involved in tech if you want to surpass your competitors and stand out in the eyes of your target demographic. This goes much further than simply setting up your own website. You’re going to have to start focusing on social media too. Here are the basics to help you get started in the right direction!

Why Use Social Media?

There are a number of reasons you should be using social media for your business. First, customers expect it. If you want to be recognised as a notable and reputable business in your field, you’ll need a social media presence to establish yourself as even existing. Second, it’s a great space to establish your brand aesthetic and show off your products or services. People will be able to scroll your feed and determine exactly what you do, what you offer and whether it appeals to them. Thirdly, it’s a great means of communication between you and your customers. Not only can you show off your latest products, make announcements or keep people up to date with your company, but they can use this as a platform to reach out to you with queries, complaints or other messages. Another perk is that you can learn a lot about your customers by analysing their social media behaviour. Are they online and engaging with your brand at certain times? If so, this could be the best time to launch new ranges.

Using Professional Services

Chances are you’re pretty busy. You’re developing new products. You’re focusing on market research. You’re looking into recruitment. Whatever you’re doing, if you don’t have the time on your hands to research social media for your business, or to manage social media for your business, it might be a good idea to use the help of professionals. A good social media agency will be able to take care of all of your business’ social media needs on your behalf for a reasonable price. This will lift a huge weight from your shoulders and can make all the difference to your business’ progression without you having to commit too much time to the venture yourself.

Get Involved with Social Media Influencers

Social media influencers are people who have a large following on social media platforms. A large following means lots of eyes are on their posts, so if you can get them to feature or promote one of your products, you could expose your product to a huge audience and potentially boost sales. Just makes sure you reach out to an influencer who creates content for a similar demographic to those you’re catering to. You can sometimes keep costs low by offering free stock or other perks to the influencer, rather than an outright cash payment.

There really is a lot to bear in mind when it comes to your business and social media. But hopefully, we’ve managed to get through some of the basics here!

Mark Asquith

That British podcast guy, Mark is co-founder of Captivate.fm, the world's only growth-oriented podcast host. A Harvard, TEDx, Podcast Movement and Podfest speaker (amongst many more!), he's a wildly approachable Brit and Star Wars/DC Comics geek.

Learn podcasting
in your own time

Listen to the
free podcast

The free, thrice-weekly show that brings you podcast education, industry insights & straight-talking reactions to podcasting news. This short-form show typically runs for between 7 and 15 minutes and releases every Monday, Wednesday and Friday. Usually a solo show, every now and then, the show features expert podcast industry guests and release bonus episodes as the podcast industry continues to grow and develop.